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Welcome To Upton Lane Medical Centre

Welcome to our surgery website.
Where we hope you will benefit from a user friendly layout and a wealth of information about our healthcare services.

You can learn when we are open and what to do when we’re not, all from the comfort of your own home.


Proud To Be A Safe Surgery

Our practices are proud to be safe surgeries for everyone in our community. In partnership with Doctors of the World UK, we will ensure our practices offer a welcoming space for everyone who seeks to use our services.

Armed Forces Veteran Friendly Accredited GP Practice

This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated Clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.

If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.

To find out more, ask your nurse or GP.

For more information: www.nhs.uk/nhs-services/armed-forces-community


Holiday Closure Notice: Christmas 2024 and New Year 2025

 Please note that our practice will be closed during the Christmas and New Year holidays on the following date:

25th December 2024
26th December 2024
01st January 2025

 

To ensure you have an uninterrupted supply of medication, kindly submit your medication requests no later than 6:30 PM on 19th December 2024 

In case of urgent medical assistance during our closure, please dial 111.

For emergencies, dial 999 immediately.

 

For your convenience, the following pharmacies in Newham will remain open during the holidays:

 

Britannia Pharmacy

10 Prince Regent Lane, Plaistow E13 8QG

Contact: 0208 471 3147

Opening Hours: 11 am - 3 pm

 

Salus Pharmacy

42 Liberty Bridge Road, Stratford E20 1AS

Contact: 0208 555 3767

Opening Hours: 8 am - 2 pm  

  


We Recommend Using the NHS App

The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.

What you can do with the NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage coronavirus (COVID-19) vaccinations
  • register your organ donation decision
  • choose how the NHS uses your data
  • view your NHS number - Use the NHS number finder
  • use NHS 111 online to answer questions and get instant advice or medical help near you

GP Practice Survey results 2023


PATIENT INFORMATION

Some consultations are over the phone and via video but we will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies.  

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules  

If you need to come for an appointment, please remember to wear a face covering when you enter the building unless you are exempt due to a medical condition.

 

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NEW SERVICE AVAILABLE FROM UPTON LANE MEDICAL CENTRE

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ACCURX ONLINE TRIAGE

AccuRx Online Triage

AccuRx Online Triage is free to use for NHS patients.

Use AccuRx Online Triage to ask your GP about your health symptoms, conditions or treatment.

You can even request things like sick notes and GP letters.

All you need to do is click here or on the picture above.

1.Fill out a quick form.

2. We respond by phone, text or email, within 24-72 hours!

Our Online Triage form is available to use during surgery hours,Monday - Friday from 8am till 6.30pm (OR UNTIL WE REACH CAPACITY)

If you need to consult with your GP out of these hours you can contact Out of Hours on: 0207 511 8880
Monday-Thursday from 6.30pm until 07.59am 
Friday from 6.30pm until Monday 07.59am
And 24 hrs on Bank Holidays.

INCASE OF URGENT MEDICAL ATTENTION PLEASE CONTACT 111
OR  999 FOR MEDICAL EMERGENCIES


Getting the help you need 

Some consultations are over the phone and via video but we will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies.  

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules  

If you need to come for an appointment, please remember to wear a face covering when you enter the building unless you are exempt due to a medical condition.


 

   


                                                                    PA

(Site updated 23/12/2024)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website